HI
its 3 tiimes THAT APP android on my smartphone crash after 1 hour
Is the phone overheating, battery issues??
no its ok when i make RACE over 50 km
Hi Filippo,
Just following up - are you still seeing these “long race” crashes?
We released an Android patch (48969) on April 15th, and it had a fix that may have addressed your issue, so I wanted to reach out. Crashes are not acceptable.
Thank you for the report.
Will
Has the updated fixed the problem with the app? I have started having problems with the app crashing during races and this seems to happen each time.
Today was the second race in a row that the app crashed about halfway through. I am using a Samsung Galaxy S8 and a Kickr Snap trainer.
+1 to this issue. My Android app (Samsung S8 tethered to TV via either WiFi or HDMI) reliably crashes at random times during a bike race. This does not happen with casual rides.
+1 here too. Only ever done 2 races (both duathlons) and the app has crashed during the bike legs on both. Only times its ever happened, 1st time at around 25k using a Pixel 2, 2nd time at 31k using a Huawei M6 tablet. Pretty frustrating to say the least.