I Cant Log in

JPlay_Races · April 30, 2020, 4:47pm

Hi, im new on this, but today friday 30/04/2020 i cant log in… it says something like…
[EMAIL REDACTED FOR PRIVACY]

Im trying about an hour, but still persist the issue

Any help?

thanks

shooj · April 30, 2020, 5:00pm

Hi @JPlay_Races

Shuji at ZwiftHQ. It appears you created two accounts, the other one being @JPlay_Races_Jorge

Please make sure you’re matching the right username / password combination.

JPlay_Races · May 2, 2020, 8:59pm

yes, thank you for your help, i was using carefully the correct password in that account, probably could be my internet connection, but a few hours later i could log in successfully