How long after reporting something?

I used the process outlined to report an issue, but here we still are with the C winner completing the race in 4 minutes.

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The race was on Friday afternoon and I believe Zwift employees have their weekend?
I sent an e-mail once (some weeks ago) Thursday evening and got answer Monday.

Im on day 9 now. Still no answer

Makes you appreciate what we had on the other forum/site doesn’t it.

All a bit pointless saying “report it here” if nothing is actually done after we report things.


I got a reply today after over a week.
But zero done to fix the issue.


the “winner” and others have not had the race data processed yet and will be impacted by the missing data/live data not being processed issue.

Best to wait to get that sorted before using the form to report potentially dodgy people.