Giftcards not processing

I’ve been trying to purchase a gift card for about 15 minutes. It times out every time. Will it work any time soon or is it a known issue?

Hi Selino.

We’ve recently discovered an issue causing a failure to purchase and download gift cards. We’re working on it as we speak. I’ll try to update you as soon as I get word that it has been fixed. Truly sorry about that!

Thanks for waiting Selino. We’re all fixed up! You should be able to try again. I’ll be here if you need any further help.