Hi all, a quick update from the Zwift team:
We continue to work on this as a high priority but don’t have any solutions to share just yet. We’re exploring multiple paths in parallel to try to mitigate these freezes/crashes and will share more updates as soon as we have anything.
In the meantime, because this issue is so highly correlated to Windows devices with AMD integrated graphics cards, if you have any other devices available to you (e.g. tablet, phone, Apple TV, non-AMD Windows device, Mac), temporarily switching to one of those devices is one way to avoid the issue. Our goal is to get Windows devices with AMD integrated GPUs working correctly either way, but if you do have any another device available, you may want to try temporarily switching until we have a solution available.