I have recently started zwifting and my first three rides during the trial period I had no problems at all. I then signed up and in my next two training sessions erg mode has not worked correctly.
Erg mode is obviously on because the trainer resistance changes to match a certain power level but the the power level that it matches to is not the same as the on screen prompt/training plan. So for example the screen says “ride 200w” but my trainer is holding me steadly at 150w no matter how fast/slow I pedal. It is as if the training plan has not been programmed correctly.
I am doing the 12 week “build me up” training plan which I would have thought is one of the most popular ones.
I am using Zwift for windows connected to a wahoo kickr v5 trainer via bluetooth.
To be clear when I say “on screen power” I mean the prompted power that I am supposed to be riding at. The actual power I think is reported correctly on screen (in bright red because it is not in the right zone)
I have tried pedaling different speeds, changing gears, updating all software and of course, turning it off and on again.
Any help would be greatly appreciated!