The centering spring on my steering block is broken. Elite tells me to make a warranty claim at my Elite retailer, but it’s out of warranty. The local retailer says they can’t order the spring anyway. I’ve read threads from people saying they prefer having no spring but I don’t like it. Does anyone know how I can get a spring?
You posted the same thing two days ago - Elite Sterzo Smart Spring Replacement
You’ll need to allow a bit more time for responses.
Did you tell Elite that it was out of warranty? In my experience they will sometimes replace things if the small parts aren’t available even if the product is out of warranty coverage. You just need the confirmation from Elite saying they will still replace it (and the support case #) so your retailer can go back to the Elite distributor (there are 3 in Canada).
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