Application crashes on opening


(Simon Larkin) #1

The application crashes on opening.   I have attached a series of screenshots from the windows dialog box (in a word doc) when this happens.  Also attached are the computer specs, launcher and log files.

Look forward to any assistance you can give.

Thanks,

Simon.


(Jason K) #2

I saw you submitted a support ticket, so please reply to that when you get a chance, and we’ll troubleshoot with your further from there. Thanks!