I don’t really care about the corporate or financial aspects. It’s the nature of business. Or that Zwift becomes increasingly dominant. It might even be a good thing in some ways. There are two sides to that coin. Communication style/customer relations? Well, I do have preferences there, but it’s actually not really crucial either to me. I’m used to getting pushed around a bit as a mass-market consumer. Can’t say I like it, but as long as I get what I need in return… The thing is:
As long as Zwift delivered in racing I would be happy.
Because it is absolutely core to the product, regardless of whether Zwifter so-and-so races or not. Many - both subscribers and Zwift employees - seem to fail to get this. So many things, so many non-racing things in Zwift depend on a solid racing platform. It would send waves.
Business secrets? No one is asking you to divulge the minute details on future solutions. Of course you couldn’t. But I would like to see you make a promise. I think you owe us that. Could you promise to deliver on the following within a foreseeable future:
- Cat enforcement… [YES/NO]
- …without cat performance ceilings [YES/NO]
- …and a results-based categorization (pick your weapon, any model is fine really) [YES/NO]
I myself would happily swallow at least two chill pills and be more patient and well-behaved (at least until a foreseeable future ran out) if I could get a YES on all three above.
Those three couldn’t be considered business secrets. They are how any other sport is run. It’s a commitment, rather, to conform to proven and fair standards from the grass roots and up through the rider ranks, and that’s what separates a mere consumer product from a true community movement Who would you rather be, a product manager, a community manager, or someone who manages a new positive movement while getting paid? You need to understand that Zwift is so much bigger than Zwift. [sic!]
So will you? Do we have your commitment?