Twice I’ve had a problem with ZA Group Workouts. On the companion app I register for a group workout. When I start Zwift on my AppleTV I am put in the warming-up pen, wearing the correct outfit for the Zwift Academy, but without workout steps on the left side of the screen. When the timer runs down to zero, I can start pedalling and am moving forward with the rest of the riders, but without any workout steps. On one occasion everything worked as expected.
What could be the problem?