Previously completed workout in training plan showing incomplete next session [SOLVED]

Also true in 12 w builder program. kirizumi and spaded sweetie did not confirm (did in Strava). I’m using and iPAd 4 air but have not changed my use of the app at all so it isn’t a user issue.

Is there any update on getting this sorted !!!

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There is an awful lot of effort going into training from just the people that are on this thread, it would be really helpful if we could get an update on when this is likely to be fixed, I have done Sneaky and Pedaling Drills in Week 4 twice already and I am not doing Purple Unicorn again even though it has disappeared!!

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I’ve had a similar issue, but on my iPad, I’m able to reopen the training plan, and the workout that is not showing will show as a blank square. If I click on that blank space, it will pull the workout back up (not completed) and I can then check, “I did this.” Not ideal and not super reliable (sometimes takes a few tries) but has been working.

I use an iPad pro and am doing TT tune up. Ever since the IOs update my workouts are not registering as compete on the plan in Zwift or in Zwift Companion (but do register as an activity on Zwift Companion). Yesterday I had to come out of the beginning of a workout due to erg malfunction and re log in to Zwift. I rejoined the group meet up but frustratingly the workout had disappeared leaving a white blank space and I had to do a different workout to the rest of the group. A progress report on sorting this would be very welcome.

Hi. My workouts are also not registering on my 3Run 13.1 plan. I have used other Zwift running plans in the past with no problems. It’s frustrating, I am manually ticking them as complete, however have not had to do this before.

Have we any updates on this major issue @shooj?

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I am having the same issue. I am doing the FTP Build Up 6 week beginner plan. I got on the bike again today and it wanted me to complete the ride I just did yesterday. I exited and tried to manually select the ride I should be doing today and that is no longer an option. I am prevented from doing another ride in the plan now until later in the week. This is pretty frustrating. This happened last week as well and really starts to derail your training.

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Yup. Still happening. It doesn’t seem that this should be a 5-6 day fix. It should be a 5-6 hour fix. Come on Zwift, get in the game. Thank goodness there is Strava but coming up to a really big week this isn’t encouraging

I will be cancelling my subscription as soon as i finish build me up at the end of the week, too slow a response for my liking there are other apps to use, shame but if they cant deliver what your paying for id rather go somewhere else.

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Me too, Dirt Destroyer Apple TV 4th Gen.

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In my case I now have to go back in immediately after I’ve completed a workout, and select the workout I just did, and click "I did it " so it actually marks as complete. Need to do this each time, or the next wont won’t unlock. Very frustrating.

Me too Pebble Pounder. Apple TV, Wahoo Kickr Snap. I save my workouts, which appear in the activities section of the companion app and upload to Garmin and Strava. I then exit out of Zwift before powering down the Apple TV. Hopefully there with be a fix for this soon.

The issue exists for 2 weeks on the iPad now. And still no indication on the forum when this will be fixed.
It must be a major bug, because it takes already 2 weeks to fix it.
or does it say something about the quality of the software?

For all we know Zwift HQ may have already identified the problem and fixed it, however, they rarely release patches for a single bug (unless it is major, and I wouldn’t put this issue in that category). Most likely this will be addressed/fixed with the monthly update, so that is still a few weeks away at the end of March (assuming they have identified the cause).

Same problem here.

Wahoo Kickr
Iphone for Zwift
Apple watch for HR monitor.
Running the Build Me Up 12 week program.

I’ve completed all workouts to date, but they don’t register as completed the next time I log in. I have to mark them completed as “outside” which does not show the efforts. All the workouts are in the activities list however.

Same problem here on Gravel Grinder Training Plan using Apple TV.

Not impressed with Zwift’s lack of customer service on this and feel as if they’re taking us for mugs! Might have to find an alternative.

Zwift really need to update people regarding this issue on a far more regular basis. How about at least every day???

Very poor customer service!

I’ve had this problem with the last two workouts… Circus and Malevolent in the BuldMeUp program. I run Zwift on an Apple TV 4K…
Any suggestion

Same issue here!

I’m using:
Wahoo Kickr Core
Iphone Zwift app
Apple watch for heart rate

Training: back to fitness and in the end data is not saved…even though I finished the training.

I use the workaround for now, hope they can resolve this so I can see my results and work on how to perform better next time.