Payment currency

Hi everyone, how do i change the currency that i pay my zwift account in ,
Cheers
Andy

Hi @andrew_vine,

Welcome to the Zwift community!

The currency type is dependent on how you sign up for Zwift. I see currently that you don’t have an active membership. When you’re ready to come back, head to at zwift.com, navigate to your account (profile), then to the memberships tab. Click on “Join Now”, enter in your payment details and the currency should be based off of the billing address that is associated to the payment type that you enter in.

If you’re still having issues, please contact our support staff.

Thanks

I did this when I first joined and got billed in USD not GBP,
Regards ,
Andy Vine

I’m sorry to hear that happened. If that happens again @andrew_vine please reach out to us directly as that is not how it’s supposed to happen. If the card you’re using is supposed to be billed in GBP, than that’s how it should be billed and we’ll need to take a deeper look into why it’s not. May even try using a different billing type i.e. paypal, or direct debit to make sure you’re billed correctly.