I’ve had this error (Error Code: Z117 at Line 613) with the last two Zwift updates. To resolve the issue i have to unplug my ethernet cable and use a hot spot from my phone to complete the update. I found this solution on a Zwift forum. Is the something that can be fixed with future updates or is there something I can do with my computer to fix the error. I am running Windows 11.
Hi @Gustav_Holm, thanks for sharing your experience! I’m Francisco from Zwift Support.
I appreciate you posting the steps you used to work around Error Code Z117; that’s really helpful for other members who might run into the same issue. Since this error can sometimes be related to network or firewall settings, we’ve put together a support article with detailed troubleshooting steps specific to this code: Error Code Z117 for reference of everyone.
Ride On.
If using a hotspot works then you could also check if running a VPN on the computer will get you past whatever’s blocking it