Can't U-Turn [October 2021] [1.18.0]

Guess we won’t see many vEveresters until this is fixed ( presumably in a couple of months… :thinking: )



Ended Ascenders Team Social Thursday and continued ride without ability to U-turn nor change direction at junctions.

Compounding to my misery, my trainer went into a speed cap no matter how hard I pushed. Was amusing to see myself being dropped at 3.5w/kg upslope by someone going below 2.0 w/kg.

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Unable to use the Uturn button on the Companion App using iPhone/APTV Haven’t been able to use that for months🤷‍♂️

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Are you holding down the u-turn button long enough? It doesn’t work with a quick press.

Also see Can't U-Turn [October 2021] [1.18.0] for a brand new u-turn issue.

A few things didn’t work for me today right after update (Oct, 20th)

Platform: Mac OS Mojave(10.14.6) / MacPro 6.1(trashcan)
Ride Type: “ERG ON” Workout from TrainingPeaks.
Duration: 90 minutes

The following issues began happening past 40 minutes into the workout.
-I couldn’t see anyone’s messages, yet I saw everyone on the riders list (no network issues)
-I couldn’t perform U-turns, ftp bias adjustments, select any prompted route choices, both in desktop and companion app.
-The speed remained capped at 24km/h no matter the power output.

This issues remained until I finished and saved the session. Later in the day I tried opening Zwift on a second desktop machine in a totally different network and location, this time it was an iMAC / Mac OS High Sierra(10.13.6) and Zwift didn’t even open, not even once, none of the mentioned problems happened before today’s update.

I really like Zwift but every time I see an update happening makes me feel a bit anxious.
I wish I had the choice to stop forced updates.


21 October

Similar to others, unable to U-turn from Win PC. Also, after attempting U-turn, speed for power output dropped (as compared to a comparable ride (as if riding through molasses)). Most noticeable on the speed was descents where there was no change in speed and I’d swear that it reduced my speed compared to the climbs.

Route navigation failed as well. On some occasions, though I was able to select a route, my avatar did not follow the selected route. On other occasions I received a notification of, say, a left turn then my avatar promptly turned right.

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Thanks again everyone. This has been added as a bug and the team is looking into it. We believe it may be tied to another issue from yesterday’s release. We’ll provide an update here as we know more.


Just adding a +1 on the U turn issue


Thanks for the tip. I did try holding it down with no result. Ugh… at least it works on the main screen using the AppleTv remote. Just easier to use the companion app. We’ll see what Zwift comes up with since there are apparently others with similar issues. Thanks again

Ditto, not impressed whatsoever :rage:

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I had this glitch early this morning (ATV4k), just retested an hour ago and seems to be working now.

I had the same issue yesterday and today, after crossing Alpe de Zwift banner, not able to U-turn and also stuck at 23-24 km/hr.

Mine wouldn’t work through companion app, or using the down arrow on my keyboard, or goin through the in-game on screen menu either. I’m on an iMac

Glad they’re taking care of it. I may have used some
Harsh words yesterday but just annoying when things are not working

I have see the no U-Turn problem three times since the update. All appear to be related to either an event or riding with a pacer.

After leaving the event, or leaving the pacer, U-Turn would not work. Either using down arrow on the keyboard or bringing up the screen menu and clicking on the U-Turn icon.

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I’m on Windows 10 and encountered the same bug. Zwift app is 1.18.0.

During a custom workout I decided to make a U-turn and hit the down arrow key. My avatar didn’t turn but slowed down to 24kph (15mph) tops, whether on the flat or the descend.

I tried to quit the workout from ZC app running on my phone but couldn’t. So instead, I quit the ride from the Zwift app, and started another workout without exiting the app, then all of a sudden, my avatar made a U-turn without me doing anything this time.

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Just finished BMTR Short Adventure group ride. After that i was continued my own free ride and testing u-turn and it worked. Then i finished that ride and start new ride and testing u-turn again, it worked.

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Question for you all: when you made the u-turn, were you near a finish banner? Or was it a random turn in the middle of the course?

Exactly same behavior here…
Yesterday after 1.18 update on a Mac, the ‘A’ button to open the pairing screen did not stop the avatar.
It kept moving. I didn’t hit the U Turn button yesterday.

After today’s update 1.18.1 when hitting ‘A’ button and opening the pairing screen stops the avatar as expected. But U turn does NOT work, either on the Zwift application nor on the Companion App.

I climbed the Alpe du Zwift and went down after without issues.
I rode for 40 Kms without a single issue. I was able to select route navigation direction options without issues, and the speed of my rider seemed ok as always.
Then at some point I hit the U Turn button and it didn’t work. Tried with the keyboard, the button in the Zwift application and in the Companion App. No way to get it to work.

And after hitting the U Turn button, everything started going wrong…
Route navigation directions were totally ignored. No matter what I selected, the avatar would go wherever it wanted.
The speed of my rider was totally off. I was pushing 2.7 w/kg on a -6% descent and the speed was 18 km/h… People doing 1.2 w/kg would pass my like airplanes.
Even saw a rider supertucking UP de Alpe du Zwift! He was going up without pedaling at 70 km/h on supertuck position!.

It was a random U Turn attempt in the middle of a course while free riding.
Saw a friend and tried to join her.
Hope this helps.