Wont accept my login details.

(Brian McCarthy) #1

When I try to log in, after I enter the password, it says “check internet connection” which I did and it was fine. I then restarted the computer and no difference. I also turned off  firewall.
The password is correct as I logged in to post this .Has this ever happened to anyone?
 Thanks in advance.

(Eric C. (Zwift HQ)) #2

Hi Brian,

Please submit a support ticket and we’ll look into it.


(Horvath Gabor (PTz)) #3

Hello Brian!

Have your problem solved yet? Did you figured out what caused the “check internet connection” problem?
I am in the same situation right now.