Failed to save a 100km ride

Hi Zwift team,

Love the app. Was a little disappointed however when it failed to save a 100km ride I completed. I did retain the Accomplishment badge, I noticed, but the ride isn’t showing up on my list of saved workouts. 

Is this common? 

I’m using Mac.


Brent Finnamore

Save where?  If Strava, you can upload the .fit file.  Not sure where it is located for a Mac.

Sorry for not being more clear Ray. Saved in my Zwift account when I Login. 

NOT saved, I should say. My other rides are, however.

Open up a support ticket.  They should able to add it for you.

It’s not common on the PC side of things.