Zwiftpower Question


(..Troy) #1

Hi all,

I’ve managed to link up Zwift, Strava and Zwiftpower for the 1st time. I entered and finished a race today, however I noticed on the Zwiftpower results, that my average and max heart rate info was not there or my rider weight.

Can anyone tell me what to do in simple terms?

Thanks.

PS all heart data has gone to other sites as usual.


(Vincent W.) #2

EDIT: You do have to consent to give Zwiftpower the right to display that information. If you haven’t already, feel free to follow the steps on their website after logging in so you can agree to their terms and conditions. 

If you’ve already gone through that process, the check box for sharing your heart rate information might not have been selected. You can select that by going to your “Settings” tab then click on the check box under the “Registration and Privacy Settings” section. 


Have you opted in to share your information with Zwiftpower? You can do that here: https://my.zwift.com/profile/connections

Also, check the official Zwiftpower website FAQto see what information from your ride they record and display. This may clear up why that information may not have been available. :) 

We’re here if you have any additional questions! 


(..Troy) #3

Hi Vincent,

Thank you for the help. I followed your advice and it has worked.

Thanks again. 


(Vincent W.) #4

No problem! Your question prompted me to create an FAQ that breaks down how to fully connect to Zwift Power: https://support.zwift.com/hc/en-us/articles/360006905992-How-to-fully-connect-to-Zwift-Power?section=201145285

Thanks again for writing in!