Have been running Zwift on Microsoft Surface Pro laptop w/Windows 10 for a couple years without (major) issues. Interface thru Zwift Companion running on iPhone w/Bluetooth connection to HRM/smart trainer/running foot pod/laptop.
After latest Zwift update, computer app starts slowly but login/sensor pairing goes fine. But when I hit the Ride/Run/Workout button (regardless of which world/route I’ve chosen or is the default Zwift selection for the day) the app gets stuck in the “Loading [Watopia/Richmond/etc]” phase.
Steps tried so far:
- Computer restart
- Modem restart
- Browser (IE) cache emptied and default settings reset in Windows Internet Options menu
- Zwift app and file folders deleted from computer and Zwift app re-installed
Where should I go from here? Appreciate any help the community can offer…I miss riding and running with you guys!