Zwift won't detect powertap

Zwift won’t pair with my powertap, tried using a MacBook and windows 7 pc. In both cases I can pair using trainer road. 

Hi Matthew,

Is your ANT+ adapter USB 2.0? Does Zwift detect the ANT+ adapter?

If so, please submit a support ticket with your log.txt file (found in Documents\Zwift\Logs).

Thanks!

I can’t get powertap to pair with my iPad even though it worked this morning?