With the newest version of Zwift I am not getting credit for finishing an unlock course. Today I did Race 1 Zwift unlock. I got race results but no badge for the course or unlock credit. Had the same problem with Scotland After Party course. Zwift unlock thinks I have completed 3/5 but I actually have completed all the courses.
Looking at your activity screenshots this is what I think has happened, but of course I could be way off the mark.
You have completed and received route badges for Stages 1, 2 & 4.
Today when you did stage 1 you didn’t see a route badge as you were awarded it when you did the same stage on 1st November.
When you did the Scotland After Party it looks like you only did 3 circuits of Glasgow Crit instead off 4 circuits. Do you have a steering device as this has often been the reason for incomplete routes.
I can’t find any evidence of where you have started a stage 5 route.
You still have the rest of the week so I hope you find time to complete stages 3 & 5.
Hi @D_Garretson
Shuji at Zwift HQ here. I’m seeing something unusual in your server logs which is consistent with you not seeing badges / unlocks on your end.
We uploaded your most recent log from a recent ride in Scotland and uploaded it to TrainerDX.com (fka Zwiftalizer). here’s a lot more server disconnections than normal documented in that log. You can see the report here
These charts shows more server disconnections than expected.
This could mean there’s disruptions between your ISP and Zwift’s servers. It could also mean there’s disruptions within your home network. Either way, rebooting your cable modem, WiFi router, and iPad would the first step. You may also want to contact your ISP for assistance.
EDIT: you can also reach out to my Zwift Support colleagues to ask for a manual credit for the route badge or other unlocks.