# Zwift u16 account expired?

**URL:** <https://forums.zwift.com/t/zwift-u16-account-expired/637400>\
**Category:** Bugs and Support\
**Created:** [October 23, 2024, 3:19pm UTC](https://forums.zwift.com/t/zwift-u16-account-expired/637400 "2024-10-23T15:19:56Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Miggy\_Bolanio\_Sorens](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/miggy_bolanio_sorens/32/515553_2.png) [@Miggy\_Bolanio\_Sorens](https://forums.zwift.com/u/Miggy_Bolanio_Sorens)\
**Post date:** [October 23, 2024, 3:19pm UTC](https://forums.zwift.com/t/zwift-u16-account-expired/637400/1 "2024-10-23T15:19:56Z")

</div>

I have had Zwift for about a year now, running it on a free under 16 account. All of sudden my account shut down and said that my free trial had expired, but under 16s are supposed to be able to use Zwift for free until they turn 16.

Its very weird ?

---

<div class="post-metadata">

**Author:** ![Mike\_Rowe1](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/mike_rowe1/32/530428_2.png) [@Mike\_Rowe1](https://forums.zwift.com/u/Mike_Rowe1)\
**Post date:** [October 23, 2024, 3:21pm UTC](https://forums.zwift.com/t/zwift-u16-account-expired/637400/2 "2024-10-23T15:21:56Z")

</div>

I believe it needs to be renewed every year, your parent probably got an email about it?

---

<div class="post-metadata">

**Author:** ![Miggy\_Bolanio\_Sorens](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/miggy_bolanio_sorens/32/515553_2.png) [@Miggy\_Bolanio\_Sorens](https://forums.zwift.com/u/Miggy_Bolanio_Sorens)\
**Post date:** [October 23, 2024, 3:58pm UTC](https://forums.zwift.com/t/zwift-u16-account-expired/637400/3 "2024-10-23T15:58:56Z")

</div>

I did not recieve anything (father)

---

<div class="post-metadata">

**Author:** ![Mike\_Rowe1](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/mike_rowe1/32/530428_2.png) [@Mike\_Rowe1](https://forums.zwift.com/u/Mike_Rowe1)\
**Post date:** [October 23, 2024, 4:03pm UTC](https://forums.zwift.com/t/zwift-u16-account-expired/637400/4 "2024-10-23T16:03:36Z")

</div>

contact support to get assistance
