# Zwift + Tacx vortex **URL:** \ **Category:** Android\ **Created:** [October 14, 2020, 9:27pm UTC](https://forums.zwift.com/t/zwift-tacx-vortex/510284 "2020-10-14T21:27:10Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Benoit\_Martin](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/benoit_martin/32/47767_2.png) [@Benoit\_Martin](https://forums.zwift.com/u/Benoit_Martin)\ **Post date:** [October 14, 2020, 9:27pm UTC](https://forums.zwift.com/t/zwift-tacx-vortex/510284/1 "2020-10-14T21:27:10Z")
Hello, I am using the Zwift app from my Pixel 3 XL with a TACX Vortex. I don’t understand why but I’m losing the connection between the Zwift app and my trainer. The only way I have found is to force quit the app on my phone to be able to communicate with my trainer again. On the other hand, when I use the tacx diagnostic tool I do not lose communication. I also updated the firmware of my trainer. I use bluetooth to communicate with my TACX. My Android device is attached to the bike so it is not far from my trainer. Do you have any advice to improve my experience because I lose communication after + - 4km so it’s really not easy to train. Thank you! ---
**Author:** ![Gordon\_Fields\_ARCC](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gordon_fields_arcc/32/210295_2.png) [@Gordon\_Fields\_ARCC](https://forums.zwift.com/u/Gordon_Fields_ARCC)\ **Post date:** [October 15, 2020, 12:39pm UTC](https://forums.zwift.com/t/zwift-tacx-vortex/510284/2 "2020-10-15T12:39:54Z")
Have you tried connecting to the trainer via ant+ than bluetooth? ---
**Author:** ![Benoit\_Martin](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/benoit_martin/32/47767_2.png) [@Benoit\_Martin](https://forums.zwift.com/u/Benoit_Martin)\ **Post date:** [October 15, 2020, 1:10pm UTC](https://forums.zwift.com/t/zwift-tacx-vortex/510284/3 "2020-10-15T13:10:31Z")
No my pixel 3 XL don’t have any+ ---
**Author:** ![Chris\_Holton](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/chris_holton/32/506684_2.png) [@Chris\_Holton](https://forums.zwift.com/u/Chris_Holton)\ **Post date:** [October 15, 2020, 3:57pm UTC](https://forums.zwift.com/t/zwift-tacx-vortex/510284/4 "2020-10-15T15:57:52Z")
controllable trainers aren’t supported via ant+ on android ---
**Author:** ![Chris\_Holton](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/chris_holton/32/506684_2.png) [@Chris\_Holton](https://forums.zwift.com/u/Chris_Holton)\ **Post date:** [October 15, 2020, 3:59pm UTC](https://forums.zwift.com/t/zwift-tacx-vortex/510284/5 "2020-10-15T15:59:09Z")
I have never successfully re-paired a trainer that has lost connection on android - it is very annoying. like you say the only option is to force close zwift and re-open it and then it works again. ---
**Author:** ![Benoit\_Martin](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/benoit_martin/32/47767_2.png) [@Benoit\_Martin](https://forums.zwift.com/u/Benoit_Martin)\ **Post date:** [October 16, 2020, 5:13pm UTC](https://forums.zwift.com/t/zwift-tacx-vortex/510284/6 "2020-10-16T17:13:47Z")
There a way to connect my trainer ? I mean with a cable so no more network problem… ---
**Author:** ![Chris\_Holton](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/chris_holton/32/506684_2.png) [@Chris\_Holton](https://forums.zwift.com/u/Chris_Holton)\ **Post date:** [October 16, 2020, 5:55pm UTC](https://forums.zwift.com/t/zwift-tacx-vortex/510284/7 "2020-10-16T17:55:52Z")
Sadly not, if you have a PC/Mac you could try that and get an ANT+ dongle, that might be more stable, Ant+ is much better at reconnecting after drop outs too.