Zwift stopping/starting and erratic times when running

Bugs and Support
1

I used Zwift a lot last year when I was training for a 1/2 marathon, and for the 3 months I was training I didn’t have any issues running and getting the speed to work correclty.

I have started training again this year and what I am seeing is that, at first, it works fine…but then after about 2 miles, it starts becoming erratic. My character will stop for a 1- 2 seconds, then start again. The speed will erratically spike up much higher than what I’m running at, then drop down to a crawl… And the avatar will continually stop/start and go through this cycle again.

I don’t know if it’s a server issue with too many active users? Or what.
Is there something I can do to fix this?

It’s basicallly unusable in this state…which is too bad, as I had a good experience last year.

2

This sounds more like interference of some type.

Are you using BLE or ANT+?
How far away is the receiver?

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3

I’m using Apple TV app and a Stryd Pod. I’m only about 6-8 feet from the apple tv device. In addition, as mentioned in my original post, I never had an issue with this last year…same apple tv, same stryd pod.

I’ve double checked the stryd pod was fully charged…so that’s not an issue.

4

Still could be interference.

Try some of these troubleshooting steps: How to Fix ANT+ Dropouts in Zwift | Zwift Insider

And this one: BLE and ANT+ Interference Troubleshooting Tips

If you have fluorescent lights that could also cause issues.

5

Well, I turned off the bluetooth on my phone and just did a 6 mile run, mostly hiccup free. So hopefully that was the culprit.

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