Zwift "stopped working" when opening the program


(Jeff L) #1

Windows 8.1 reported zwift stopped working with the following crash data. When i opened the program the second time, everything worked.

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: zwiftlauncher.exe
Problem Signature 02: 1.0.0.0
Problem Signature 03: 5466da57
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 53a11d88
Problem Signature 07: 41d1
Problem Signature 08: 27
Problem Signature 09: System.Runtime.Remoting.Remoting
OS Version: 6.3.9600.2.0.0.256.4
Locale ID: 1033

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(Eric C. (Zwift HQ)) #2

Hi Jeff,

Please send in a ticket to the support queue via the link up top near your name for all crash-related issues. If you can, please include your DxDiag file: https://support.zwift.com/hc/en-us/articles/202602409-How-do-I-Send-a-DxDiag-Report-

Thanks!