Zwift showing wrong stats?

Bugs and Support
1

Hi everyone,

Problem started on monday, took part in zwift games stage 3. I finished the race recieved a lvl up and badge for completion the course. No results were shown though because game said it had to check photo finish.
After restarting the game i lost the lvl up and drops. After a couple of hours the race showed up in my companion app but as DNF. On zwiftpower the race showed up much later, also showing a wrong finishing time of over 1h…

Since then my statistics ( overall, 30 day, 7 day) is acting up and not syncing properly as you can see on screenshots.

Any idea on how to fix this ? Or if zwift can take back the dnf ?

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2

Hi @Martin_Costa, and welcome to the forums! Jose here from Zwift.

I couldn’t let this go without jumping in to help you out! First, I want to apologize for the delay in getting back to you. I’ve found the ticket you opened via email, and I’m happy to know that one of my Support Colleagues has already assisted you.

If there is anything else we can help you with, please do not hesitate to write us at support@zwift.com.