After watching GPLama on garmins update with virtual shifting. It looks as though the riser for the zwift ride isn’t tall enough for the Tacx Neo 2t. Will Zwift be releasing a riser to be compatible with the Tacx Neo 2t? strong text

[image] Brandon Krulik: Will Zwift be releasing a riser to be compatible if you buy the Zwift ride frame only, not in a bundle with a trainer, then you get 3 different size feet. I think one of those should work. Contact support if you have questions on purchasing the feet for an existing Zwi…

I do have the 3 different sizes. I figured he’d have all them too.

Hi @Kru Shuji at Zwift HQ here. Glad to hear you’ve kept all three riser feet for the Zwift Ride. For anyone reading along - if you purchased your Zwift Ride bundled with the Wahoo KICKR Core - it would have come with one riser foot - the one suited for the KICKR Core. If you also own a compatible…

[image] Brandon Krulik: I do have the 3 different sizes. I figured he’d have all them too. You and me both… apparently I don’t. :man_shrugging:t2: tbh - This release was a bit of a challenge. There was 2 + 1 parties involved… plus me trying to make content about it. I try my best to provide …

Hi - I also have the Tacx Neo 2T and just purchased the Zwift Frame. None of the risers provided are tall enough. Can a taller riser be sent to me?

There is no taller riser available AFAIK. This is being discussed over here… [image] Zwift Ride + Tacx Neo 2T setup Zwift Equipment So, I got the largest riser also and it still touched the trainer, so I bought a new foot, that holds two tennis balls. Now it w…

Here is my solution for the TACX NEO 2T with motion plates: https://www.youtube.com/watch?v=YJrtLPdPn60 [IMG_3318] [IMG_3319] [IMG_3322] [IMG_3323]

Looks like you have the same setup as me. Is your virtual shifting working? Mine is saying not compatible. Did you have to buy the cog and click?

I answered your another posting - you need firmware updates for both the trainer (Garmin Tacx Training App) and Zwift Ride (Zwift Companion App).

You have to update your TACX NEO 2T to firmware V2.6.0 to enable virtual shifting. Open the TACX Training app, connect your NEO 2T and update the firmware. After updating the firmware, connect the trainer to your PC (if you use a PC) over Bluetooth and then on Zwift settings/hardware you will see th…

Same issue for me. Installed Zwift Ride on Tacx Neo 2T yesterday but, despite using the tallest riser, the bike frame is still in touch with the smart trainer. Any solution?

Zwift Ride Riser for Tacx Neo 2T

Zwift Shop Zwift Equipment

Paul_Southworth (Paul) October 9, 2025, 2:26pm 7

There is no taller riser available AFAIK. This is being discussed over here…

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Zwift Ride Riser for Tacx Neo 2T

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