Hi all,
I bought a Zwift Ride frame and I love it except the seatpost has 20mm of setback and that’s too much for me and even with my saddle rail as forward as possible I’m about 10mm too far back which causes front of the knee pain…The head of the seatpost looks like it can be dissembled but it doesn’t look like it’s reversible looking at the shape of it. Has anyone tried running the seatpost clamp backward to enable less setback? If this even possible? Any chance Zwift sell a zero setback seat clamp assembly?
Thanks!
Hi @Louis-Philippe_Plant! Alejandro from Zwift here. I appreciate you taking the initiative to use this space to post your query. Currently, the Zwift Ride is equipped with a standard seatpost setback. However, we’ve designed the bike to be adaptable to a wide range of riders through other adjustable components.
You can adjust the saddle height, and handlebar stem length, and even move the handlebars in towards or away from the saddle to achieve a comfortable fit. These other adjustments compensate and make the Zwift ride compatible for most people.
We recognize that every rider has unique needs, and your feedback is valuable to us. Although we don’t have specific plans for additional crank arm sizes right now, we are always looking for ways to enhance our products. I’ll make sure to forward your suggestion to our product development team for their consideration.
If there is anything else we can help you with, please do not hesitate to write us at support@zwift.com.
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Hi @AlejandroC
Louis-Philippe is talking about saddle setback - it’s the only thing in Zwift Ride (besides crank length…) where adjustment is very limited. Seatpost has a rather rare these days 20mm setback which moves my body too far behind bottom bracket even with saddle moved as far forward as possible.
If only you offered a seatpost with 0 setback that one could buy extra, I’d have done it immediately.
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I appreciate the comment and yeah the response did not provide any insightful information. I’m really dumbfounded by the decision from Zwift to not think about designing a reversible seat post to solve all issue related to setback or at least offer a seat clamp assembly at launch that has zero setback. For such an innovative product on the market, I feel like the missed the mark on an essential part of a bike fit. Still like the product but I cannot optimize my fit currently and that’s annoying.
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