Zwift Power - Rider has not registered

I am trying to set up a new rider in our team. His results appear on Zwift Power & WTRL but I see this on his ZP profile ‘Rider has not registered at ZwiftPower-com’ can you please advise what this means?

It means he’s not completed the registration process on Zwiftpower. Has been through all the account setup steps?

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Thanks for this. I will have to check & let you know.

Sorted. His Zwift ID number was wrong. Simple as that.