# Zwift play stuck many different ways **URL:** \ **Category:** Zwift Equipment\ **Tags:** crh-172\ **Created:** [April 17, 2025, 10:31am UTC](https://forums.zwift.com/t/zwift-play-stuck-many-different-ways/652101 "2025-04-17T10:31:23Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Paolo\_delma\_Delmastr](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paolo_delma_delmastr/32/494909_2.png) [@Paolo\_delma\_Delmastr](https://forums.zwift.com/u/Paolo_delma_Delmastr)\ **Post date:** [April 17, 2025, 10:31am UTC](https://forums.zwift.com/t/zwift-play-stuck-many-different-ways/652101/1 "2025-04-17T10:31:23Z")
I got my zwift play mid-february. Right from the beginning, I had: very often left controller stuck on steering left a few times left controller stuck on downshifting but I had also some sessions where everything was fine in the last 2 weeks or more, I ALWAYS have left controller stuck on braking AND right controller stuck on shaking as soon as I shift. actually last 2 days left controller was stuck on braking AND steering left (ok no effect since I couldn’t move…) AND right controller stuck on shaking. checked firmware, seems to be updated tried reset a few time (why there’s no feedback on that?) thank you for help ---
**Author:** ![Steve\_Hammatt](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/steve_hammatt/32/210763_2.png) [@Steve\_Hammatt](https://forums.zwift.com/u/Steve_Hammatt)\ **Post date:** [April 17, 2025, 12:57pm UTC](https://forums.zwift.com/t/zwift-play-stuck-many-different-ways/652101/2 "2025-04-17T12:57:36Z")
Probably damaged by sweat ingress. Contact Zwift support through the website or at [support@zwift.com](mailto:support@zwift.com) ---
**Author:** ![Paolo\_delma\_Delmastr](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paolo_delma_delmastr/32/494909_2.png) [@Paolo\_delma\_Delmastr](https://forums.zwift.com/u/Paolo_delma_Delmastr)\ **Post date:** [April 17, 2025, 1:43pm UTC](https://forums.zwift.com/t/zwift-play-stuck-many-different-ways/652101/3 "2025-04-17T13:43:56Z")
ok thks. please note it started a couple of days in. ---
**Author:** ![Haziel\_P](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/haziel_p/32/489872_2.png) [@Haziel\_P](https://forums.zwift.com/u/Haziel_P)\ **Post date:** [April 17, 2025, 4:51pm UTC](https://forums.zwift.com/t/zwift-play-stuck-many-different-ways/652101/4 "2025-04-17T16:51:22Z")
Hi @Paolo_delma_Delmastr Thank you for reaching out to the Forums! This is Haziel from Zwift. I really appreciate your issues with your Zwift controllers. It’s great to hear that you’ve already verified your firmware is up-to-date and have tried resetting it. To help you resolve this, let’s take a closer look at a couple of things. It’s essential to ensure that both controllers are [calibrated](https://support.zwift.com/en_us/calibrating-your-zwift-play-SkhHFu8Uh). I also recommend following the steps outlined to [Connect Your Zwift Play​](https://support.zwift.com/en_us/connecting-your-zwift-play-Hkj2iEbrn#:~:text=Check%20that%20your,then%20select%20CLOSE)​. When you have a moment, please try unpairing the controllers and then pairing them again one at a time. This can really help ensure that each controller pairs successfully. Also, make sure the batteries are fully charged at 100%. Once everything is paired correctly, you can connect your trainer. I hope this information is helpful, and if you have any more questions, please don’t hesitate to [contact us](https://www.zwift.com/eu-es/contact-us) ---
**Author:** ![Paolo\_delma\_Delmastr](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paolo_delma_delmastr/32/494909_2.png) [@Paolo\_delma\_Delmastr](https://forums.zwift.com/u/Paolo_delma_Delmastr)\ **Post date:** [April 17, 2025, 6:56pm UTC](https://forums.zwift.com/t/zwift-play-stuck-many-different-ways/652101/5 "2025-04-17T18:56:44Z")
thank you very much. tomorrow I’m doing as you say. reading from another post that he didn’t have problems when controllers in charge I tried that, but nothing changed. ---
**Author:** ![Paolo\_delma\_Delmastr](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paolo_delma_delmastr/32/494909_2.png) [@Paolo\_delma\_Delmastr](https://forums.zwift.com/u/Paolo_delma_Delmastr)\ **Post date:** [April 18, 2025, 4:15pm UTC](https://forums.zwift.com/t/zwift-play-stuck-many-different-ways/652101/6 "2025-04-18T16:15:55Z")
did calibration. right controller no vibration left controller vibration only on right no auto restart ---
**Author:** ![Paolo\_delma\_Delmastr](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paolo_delma_delmastr/32/494909_2.png) [@Paolo\_delma\_Delmastr](https://forums.zwift.com/u/Paolo_delma_Delmastr)\ **Post date:** [April 18, 2025, 4:32pm UTC](https://forums.zwift.com/t/zwift-play-stuck-many-different-ways/652101/7 "2025-04-18T16:32:37Z")
done several more times with always diffferent results (1 click - 2 clicks, 1 and 1, 2 and 1…) sometimes one controller restarting … never fully working ---
**Author:** ![Paul\_Southworth](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_southworth/32/538336_2.png) [@Paul\_Southworth](https://forums.zwift.com/u/Paul_Southworth)\ **Post date:** [April 18, 2025, 5:54pm UTC](https://forums.zwift.com/t/zwift-play-stuck-many-different-ways/652101/8 "2025-04-18T17:54:42Z")
Sounds like you need to contact support and talk about replacement