Zwift mobile link doesn’t pair with bluetooth devices

Alejandro_Camogli · February 25, 2018, 9:31pm

ZML used to work fine, but since yesterday i cant pair via bridge the wahoo kickr and other devices on my Apple TV, the devices show on the Apple TV via bluetooth but not in ZML, any suggestions?

Thank you

Paul_Graham · February 27, 2018, 5:04pm

Have your problems been sorted Alejandro?

Alejandro_Camogli · February 27, 2018, 5:07pm

Hi Paul, I’m still having the problem.

Paul_Graham · February 27, 2018, 5:16pm

Have any of your hardware components been updated with new drivers/updates recently?

Alejandro_Camogli · February 27, 2018, 5:17pm

I have the iPhone X, Wahoo kickr 17 and Apple TV 4th gen with the latest updates.

Jason_K · February 28, 2018, 8:26pm

Make sure you’re not paired with your Apple TV at the same time you’re trying to pair via ZML. Bluetooth is a handshake-like connection: you can only pair with one device at a time, e.g. if you’re paired with the Apple TV, it won’t show up for ZML.

We have more BLE troubleshooting steps on our knowledge base.