Zwift mobile link doesn’t pair with bluetooth devices


(Alejandro Camogli) #1

ZML used to work fine, but since yesterday i cant pair via bridge the wahoo kickr and other devices on my Apple TV, the devices show on the Apple TV via bluetooth but not in ZML, any suggestions?

Thank you


(Paul Graham) #2

Have your problems been sorted Alejandro?


(Alejandro Camogli) #3

Hi Paul, I’m still having the problem.


(Paul Graham) #4

Have any of your hardware components been updated with new drivers/updates recently?


(Alejandro Camogli) #5

I have the iPhone X, Wahoo kickr 17 and Apple TV 4th gen with the latest updates.

 


(Jason K) #6

Make sure you’re not paired with your Apple TV at the same time you’re trying to pair via ZML. Bluetooth is a handshake-like connection: you can only pair with one device at a time, e.g. if you’re paired with the Apple TV, it won’t show up for ZML.

We have more BLE troubleshooting steps on our knowledge base.