# Zwift hub one gears not working

**URL:** <https://forums.zwift.com/t/zwift-hub-one-gears-not-working/623736>\
**Category:** Bugs and Support\
**Created:** [February 1, 2024, 5:10pm UTC](https://forums.zwift.com/t/zwift-hub-one-gears-not-working/623736 "2024-02-01T17:10:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![David\_Van\_loo](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/david_van_loo/32/503525_2.png) [@David\_Van\_loo](https://forums.zwift.com/u/David_Van_loo)\
**Post date:** [February 1, 2024, 5:10pm UTC](https://forums.zwift.com/t/zwift-hub-one-gears-not-working/623736/1 "2024-02-01T17:10:55Z")

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My Zwift Hub One no longer recognizes my gears when I have been driving for a while. my wattages and my rpm s are no longer correct. Down and opshifting remains the same, the gears no longer changes! What can I do about it?

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**Author:** ![Juan\_Lopez10](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/juan_lopez10/32/512389_2.png) [@Juan\_Lopez10](https://forums.zwift.com/u/Juan_Lopez10)\
**Post date:** [February 17, 2024, 9:17pm UTC](https://forums.zwift.com/t/zwift-hub-one-gears-not-working/623736/2 "2024-02-17T21:17:01Z")

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Welcome to your very first time on Forums @David_Van_loo This is Juan a Zwift colleague. I’m sorry to hear that your Zwift Hub One has not working as expected. I took a look at your account and noticed that you are running Zwift in an old version. We released a new game version on Feb 13 for Windows. Therefore I’d like to suggest you update it by clicking [here](https://support.zwift.com/updating-zwift-S1nAmInTS).

Then, you can perform an auto-calibration by following the tips listed in this [article](https://support.zwift.com/en_us/zwift-hub-auto-calibration-BkNMaWeTs#:~:text=Keep%20the%20following,Ride%20On.). I see that you have already opened a ticket with the guys support, so feel free to share with them your results.