yesterday my new Zwift hub arrived.
I was very excited! The package was very well secured, the instructions were easy to understand and the installation was no problem.
After connecting to the Zwift companion app I updated the Zwift hub Firmware to version 3.9.
The Zwift app connected to the hub with no problem.
Unfortunately no data (speed, power, cadence) was transmitted.
After contacting the Zwift support a few solutions were stated:
- reinstall Zwift app
- try on a different device
- turn off all Bluetooth devices that could cause interference
I tried everything several times but still no sensor data available. I even connected the Zwift hub to my Wahoo ELEMNT Roam with no problem but again no data (power, speed, cadence).
Does anyone have this issue and knows how to solve it?