# Zwift has been freezing the last two nights

**URL:** <https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202>\
**Category:** Archived: Tips and Troubleshooting\
**Created:** [January 5, 2016, 4:18am UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202 "2016-01-05T04:18:40Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Mike\_Bishop](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/mike_bishop/32/20143_2.png) [@Mike\_Bishop](https://forums.zwift.com/u/Mike_Bishop)\
**Post date:** [January 5, 2016, 4:18am UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/1 "2016-01-05T04:18:40Z")

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I will be riding along and the screen will freeze.&nbsp; I don’t lose internet connection because all the other riders are still there.&nbsp; My person freezes for 10-30 seconds and the timer on Zwift will only go down 1-2 seconds.&nbsp; Both nights I was able to get through my workout without losing data or crashing.&nbsp; I watched the resources on my computer.&nbsp; The memory was very stable at about 40%, CPU was very low \<10%, Network was very low (I am using hardwire) but my Disk seemed to be the problem.&nbsp; At certain times it would go to 100% and then Zwift would lock up.&nbsp; I had no other programs running tonight.&nbsp; My hard drive has 900 GB free.&nbsp;

This is a new problem for me since the latest update.&nbsp; I love the program and want to help you figure this out.&nbsp; I noticed that some other people had similar issues on a Mac but I am on a PC.

Mike

&nbsp;

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**Author:** ![Todd\_Taylor](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@Todd\_Taylor](https://forums.zwift.com/u/Todd_Taylor)\
**Post date:** [January 5, 2016, 1:23pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/2 "2016-01-05T13:23:53Z")

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I had Zwift lock-up and eventually crash on 01/03 and 01/04 as well.&nbsp; Both times were within a few minutes of me completing my rides :-/&nbsp;&nbsp;

Hopefully you’ve entered a trouble ticket to Zwift with your log files so they can determine what’s going on.

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**Author:** ![Jason\_K](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/jason_k/32/266_2.png) [@Jason\_K](https://forums.zwift.com/u/Jason_K)\
**Post date:** [January 8, 2016, 7:53pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/3 "2016-01-08T19:53:58Z")

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Mike, I’ve created a ticket from this request so we can investigate further. If anyone else is experiencing this, please submit a ticket as well. Thanks! bit.ly/zwiftsupport

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**Author:** ![David\_Peake](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/david_peake/32/520723_2.png) [@David\_Peake](https://forums.zwift.com/u/David_Peake)\
**Post date:** [January 8, 2016, 11:59pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/4 "2016-01-08T23:59:14Z")

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I’ve had Zwift freeze up and the program becomes unresponsive in the past week. &nbsp;This is first time that I’ve had any sort of issue or problem.

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**Author:** ![\_david\_aka\_setuid](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/_david_aka_setuid/32/8974_2.png) [@\_david\_aka\_setuid](https://forums.zwift.com/u/_david_aka_setuid)\
**Post date:** [January 11, 2016, 2:39pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/5 "2016-01-11T14:39:29Z")

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In my experience, when things like this happen it is usually due to overheating on the GPU itself. What PC/laptop/GPU are you using to run Zwift?&nbsp;

Is it just Zwift that locks up? Or the entire computer itself?&nbsp;

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**Author:** ![Mike\_Bishop](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/mike_bishop/32/20143_2.png) [@Mike\_Bishop](https://forums.zwift.com/u/Mike_Bishop)\
**Post date:** [January 11, 2016, 2:45pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/6 "2016-01-11T14:45:06Z")

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I have a Dell Desktop with Intel graphics. I have not had a problem until the recent update. I have also found that if I ride easy there is no problem. &nbsp;Only Zwift pauses.&nbsp;

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**Author:** ![David\_Peake](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/david_peake/32/520723_2.png) [@David\_Peake](https://forums.zwift.com/u/David_Peake)\
**Post date:** [January 11, 2016, 10:53pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/7 "2016-01-11T22:53:02Z")

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I have a Lenovo laptop with an Intel 4600 graphics card. &nbsp;Zwift is the only program that freezes; Trainerroad will continue to run as normal. &nbsp;There also doesn’t seem to be any heat issues when this happens.

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**Author:** ![Huw\_Thomas](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/huw_thomas/32/52112_2.png) [@Huw\_Thomas](https://forums.zwift.com/u/Huw_Thomas)\
**Post date:** [January 13, 2016, 11:52pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/8 "2016-01-13T23:52:31Z")

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This happens to me too on my Dell Inspiron 17 core i7

no heat issues

ditto trainer road fine although I usually run this on iphone and keep pc for just zwift

&nbsp;

Have entered on separate ticket

&nbsp;

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**Author:** ![Lee\_Hunt](https://avatars.discourse-cdn.com/v4/letter/l/ed655f/32.png) [@Lee\_Hunt](https://forums.zwift.com/u/Lee_Hunt)\
**Post date:** [January 14, 2016, 6:38pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/9 "2016-01-14T18:38:20Z")

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Having exactly the same issue on my Mac running Mavericks.&nbsp;

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**Author:** ![James\_Leviton](https://avatars.discourse-cdn.com/v4/letter/j/e9bcb4/32.png) [@James\_Leviton](https://forums.zwift.com/u/James_Leviton)\
**Post date:** [January 25, 2016, 9:41am UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/10 "2016-01-25T09:41:09Z")

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For me Zwift is freezing after 25 minutes (mostly when I approach a hill). &nbsp;I have to turn everything off to start again. &nbsp;I also am getting no power ups or close the gap messages. Please help

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**Author:** ![d\_rackoski](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/d_rackoski/32/435875_2.png) [@d\_rackoski](https://forums.zwift.com/u/d_rackoski)\
**Post date:** [February 3, 2016, 5:19pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/11 "2016-02-03T17:19:20Z")

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same here. &nbsp;I have a fast internet connection, have an internet signal booster on top of that, have a usb cable, do not have any thing causing interference, have tried a wire connection, etc, etc, and over the last week or so, i get freeze ups and slow streaming. &nbsp;Last night when I logged in, the program was running slow from the start. &nbsp;I rebooted the computer, reset ANT, tried &nbsp;a wire connection vs wireless, nothing worked. &nbsp;Noted there was an update from Zwift. &nbsp;Very frustrating. &nbsp;Do you need to be a systems analysis to make this work correctly???

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**Author:** ![Sam\_Hussain](https://avatars.discourse-cdn.com/v4/letter/s/8e8cbc/32.png) [@Sam\_Hussain](https://forums.zwift.com/u/Sam_Hussain)\
**Post date:** [February 11, 2016, 9:27am UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/12 "2016-02-11T09:27:31Z")

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Same issue here the last couple of nights. So frustrating especially during workout mode. I had to give up tonight. Unusable.&nbsp;

I note that during workout mode it would freeze & when it resumed it would continue where it left off which makes it really hard. One of my efforts was +1 minute of extra time.

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**Author:** ![Matt\_Cole](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@Matt\_Cole](https://forums.zwift.com/u/Matt_Cole)\
**Post date:** [February 11, 2016, 8:39pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/13 "2016-02-11T20:39:51Z")

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Yep having freeze issues in past week or so. Zwift will hang for 30 secs up to 25 mins. MBP Mavericks + Neo. No changes to setup.

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**Author:** ![Patrick\_Luckow](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@Patrick\_Luckow](https://forums.zwift.com/u/Patrick_Luckow)\
**Post date:** [February 13, 2016, 8:00pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/14 "2016-02-13T20:00:14Z")

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Same issue here. Late 2011 Macbook Pro, 10.11.3.

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**Author:** ![fronesis](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/fronesis/32/448055_2.png) [@fronesis](https://forums.zwift.com/u/fronesis)\
**Post date:** [February 16, 2016, 4:18pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/15 "2016-02-16T16:18:00Z")

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I just had freezing on Zwift for the first time – twice in 1 hour of riding. This had never happened before.

&nbsp;

I’m on a new Macbook 12, running the latest version of el capitan.

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**Author:** ![Wout\_VC](https://avatars.discourse-cdn.com/v4/letter/w/3e96dc/32.png) [@Wout\_VC](https://forums.zwift.com/u/Wout_VC)\
**Post date:** [February 17, 2016, 5:15pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/16 "2016-02-17T17:15:13Z")

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The last few days I have the freezing as wel.

I drive a Tacx Neo with a Tacx Ant+ receiver.

It freezes about 20 to 30 times in a 60 minute ride.

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**Author:** ![Tim\_Francis](https://avatars.discourse-cdn.com/v4/letter/t/b4bc9f/32.png) [@Tim\_Francis](https://forums.zwift.com/u/Tim_Francis)\
**Post date:** [February 18, 2016, 11:25am UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/17 "2016-02-18T11:25:53Z")

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Locking up for me tonight. &nbsp;Multiple times within first 10minutes of ride. &nbsp;Rebooted computer (macbook air), router, kickr, no win. &nbsp;Gave up.

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**Author:** ![Adrian\_Amos](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/adrian_amos/32/503359_2.png) [@Adrian\_Amos](https://forums.zwift.com/u/Adrian_Amos)\
**Post date:** [February 25, 2016, 12:31am UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/18 "2016-02-25T00:31:30Z")

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Same issue: brand spankin’ new Toshiba Core i7 laptop w/ 4K video running Windows 10 Enterprise with no bloatware, and hard lockups every few minutes, lasting anywhere from 5 to 90 seconds.

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**Author:** ![Wout\_VC](https://avatars.discourse-cdn.com/v4/letter/w/3e96dc/32.png) [@Wout\_VC](https://forums.zwift.com/u/Wout_VC)\
**Post date:** [February 25, 2016, 6:04am UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/19 "2016-02-25T06:04:38Z")

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Yesterday an update and the freezing seems to be worse.

The first minute 3 freezes.

PC is way above the minimum needs for Zwift. Network is more then fast enough.

Better log a ticket

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**Author:** ![Patrick\_Luckow](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@Patrick\_Luckow](https://forums.zwift.com/u/Patrick_Luckow)\
**Post date:** [February 25, 2016, 1:17pm UTC](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202/20 "2016-02-25T13:17:32Z")

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I solved my issue - I didn’t have enough upload bandwidth, another process was chewing it up simultaneously. When I stopped that Zwift stopped freezing/stuttering.

[Next page](https://forums.zwift.com/t/zwift-has-been-freezing-the-last-two-nights/8202.md?page=2)
