Zwift Freezing on Startup on Asus ROG Flow Z13

When attempting to start Zwift on my ROG Flow Z13 I am able to hit “Let’s Go” and the Blue Z screen shows up and gives a few “Ride On” messages but then eventually freezes with the main menu music playing.

I have made sure my PC is up to date and am not seeing this issue on my other PCs. I’ve tried reinstalling everything, running in certain compatibility modes but always have the same issue.

Others seem to be having the same issue. I just downloaded Zwift for the first time this week so I just saw the issue but some of the reddit posts describing about the same issue go back 6 months.

Attached some photos on what the freeze looks like and my Flow Z13 specs

I assume it has something to do with the x64 processor but I don’t know of any workarounds currently.

Probably this problem connected with Windows updates.

Thanks for the reply. Unfortunately that wasn’t it either. I saw that thread the other day and rolled back all those updates but still ran into the same freeze

That’s one expensive laptop, way more than I paid for my gaming rig with a Ryzen 9 7950X and RTX5070 and 64GB on Windows 11 Pro few months ago before prices went boom.

Haha yeah it wasn’t cheap. I love it though. It outperforms my desktop gaming rig which is insane for a Microsoft surface type device.

@Jackson_Halupnik I have the exact same issue. Just posted on the other tread about the Windows Updates. Similar spec laptop (HP ZBook Ultra G1a)

Have you had any luck yet? I get to the exact same point as you as your image

Another one…

I managed to get Zwift run by copying my prefs.xml from an old laptop and setting Fullscreen = 1. In fullscreen mode, Zwift runs perfectly at 120–140 FPS.

But with Windowed-Mode ist Crashes on my Z13 32GB 2025.