Zwift freezing on Macbook Air


(Rhian Williams) #1

 When I start a ride it seems ok for a few minutes and then my avatar stops even though I’m still cycling on the turbo (Bkool).  I can only sign up to zwift if this problem can be solved.


(Eric C. (Zwift HQ)) #2

Hi Rhian,

Sounds like you need to open up a support ticket. Can you please do so (link below) and include all the files located in your Documents\Zwift\Logs folder?

Thanks!

https://support.zwift.com/hc/en-us/requests/new