Zwift freezing and then crashing on save

I see from other posts that this is a common issue, I’ve been having this problem for months now. Just wondering if it is ever going to be fixed as it is really annoying now. I’ve turned off screen shots as was suggested in another post, I’ve tried turning off video screen shots as well, but then I’m locked into that screen and everything crashes. I’ve gone to the firewall and allowed Zwift to make changes as was also suggested.
Ctrl+alt+delete doesn’t even work anymore, I have to turn my laptop off completely. Anyone have any suggestions - I’m not computer savvy at all but had been using Zwift for a couple of years with no problems until earlier this year - it’s becoming a bit of a headache and very frustrating.

You need to post a lot more details about your setup.