# Zwift crashes/Not Responding- twice at 20m08s

**URL:** <https://forums.zwift.com/t/zwift-crashes-not-responding-twice-at-20m08s/520367>\
**Category:** Bugs and Support\
**Created:** [December 16, 2020, 2:37pm UTC](https://forums.zwift.com/t/zwift-crashes-not-responding-twice-at-20m08s/520367 "2020-12-16T14:37:10Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Simon\_Canfer](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/simon_canfer/32/412142_2.png) [@Simon\_Canfer](https://forums.zwift.com/u/Simon_Canfer)\
**Post date:** [December 16, 2020, 2:37pm UTC](https://forums.zwift.com/t/zwift-crashes-not-responding-twice-at-20m08s/520367/1 "2020-12-16T14:37:10Z")

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Cycling in Yorkshire.  
Windows laptop, recently updated with December 2020 windows updates.  
No graphics updates available (onboard UHD620)  
Zwift crashed at exactly the same time…

Should I re-install Zwift?

thanks

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**Author:** ![Milan\_Rost](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/milan_rost/32/407827_2.png) [@Milan\_Rost](https://forums.zwift.com/u/Milan_Rost)\
**Post date:** [December 16, 2020, 3:26pm UTC](https://forums.zwift.com/t/zwift-crashes-not-responding-twice-at-20m08s/520367/2 "2020-12-16T15:26:26Z")

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There seem to be more users of Intel GPUs with problems, search the forum. Generally - not only Zwift users, other games have problems, too.

Edit - I know my answer doesn’t help… I had an old Nvidia, bought a new one, (GTX 1650 - needs no extra power, 150 Euros) - happy with ultra graphics now. Perhaps would this be an option for you, but it depends on your PC, too - motherboard, CPU, etc…

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**Author:** ![Nick\_Howl](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/nick_howl/32/47767_2.png) [@Nick\_Howl](https://forums.zwift.com/u/Nick_Howl)\
**Post date:** [December 27, 2020, 8:17pm UTC](https://forums.zwift.com/t/zwift-crashes-not-responding-twice-at-20m08s/520367/3 "2020-12-27T20:17:10Z")

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Same problem with my laptop. Crashes saying Zwift not responding. Intel UHDgraphics built into i5 processor with 1 GB

IF that is the cause I think it’s a new PC.

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**Author:** ![Vince\_Tanzi\_TBR](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/vince_tanzi_tbr/32/47767_2.png) [@Vince\_Tanzi\_TBR](https://forums.zwift.com/u/Vince_Tanzi_TBR)\
**Post date:** [December 27, 2020, 8:21pm UTC](https://forums.zwift.com/t/zwift-crashes-not-responding-twice-at-20m08s/520367/4 "2020-12-27T20:21:57Z")

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Same problem win 10, zwift randomly freezes