Zwift Companion is not updating run/cycling level correctly

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(Vincent) #1

Hey Zwifters,

Some Zwifters are reporting that their experience points aren’t matching their actual level. This is being investigated and I edit this post with updates as we receive them. Thank you for your patience!

Best,
Vincent
Community Forums Moderator

[SVR-4213]


(Markus Nübel [R2]) #2

Any news on this issue?

For me it is the run level, that isn’t updated in the companion app. Level changes are showing up, but in-Level progress can only be seen inside the game, not in the app (Same for iOS and Android).
The bar always remains at the beginning of a level.
Ride progress shows up perfectly.