Zwift click v2 battery life

Hi folks,

Anyone experience any issues with the new zwift clickv2 battery life, I’m only getting about 300 k out of my left click, using an android set up

Thanks john.

i rode 1083km

Yes. I’m having issues with battery life too. I have the Zwift Click V2. First set of batteries went dead after two weeks. I installed another pair. The dead batteries measured 2.3 volts the new ones measured 3.3 volts. After two weeks (less than 5 hours of riding) the left controller (down shift) battery was dead. I replaced that battery. We’ll see how long it lasts. I connect with an older laptop computer that I had laying around. Every time I complete a ride, I turn off Bluetooth on the computer. The click controllers should go into sleep mode when BT disconnects. We’ll see how long the battery lasts. If it still dies with no BT connection, then the controller is not going to sleep and I will ask for a replacement. It’d be great if Zwift developed a V3 with a USB-C rechargeable battery.

I have been having very short battery life as well. I just got the v2 clicks on January because my original single click stopped working after only 2 years so I’m already a bit salty about that. In 2 months I’ve had to replace one of the batteries once and the other one twice. It’s a bummer to head down to my basement for a workout and find one dead. Then instead of riding I have to fiddle with a tiny screwdriver. The screws are so tight I also fear I may completely strip the heads after a few changes. If the battery life is so short it would be nice if they were designed to snap open easily for battery changes.

Hey guys, Tom here from Zwift HQ.

From testing and my own experience, it certainly sounds like you are getting a lower than expected battery life with your Click V2. A normal battery life should be around 1-year or 5000km.

As you are nowhere near this, please check that you are on the latest firmware and that you disconnect your Zwifting device between uses. This will let the clicks go to sleep and conserve power.

If you continue to have issues, please reach out to support.

How long are you getting out of battery life? I ride roughly 5 hours per week and am having to change batteries every two weeks. I power everything down after every ride. Is this normal?

I don’t think this is normal. They should go to sleep when not in use. Sounds to me like they are staying connected to something. I have had them on mine for months and ride at least 5 hours per week and haven’t changed them once.

i rode 1083km in 1d and 14h and my left click was already red. That’s pretty fast tho… why is there no usb c option?

What is your Zwift setup?

I have used my click v2 once on a 50km ride and the battery is showing half used this morning. This can’t be right surely?

Wahoo kickr core | Apple TV | companion app on iPhone | Apple Watch for HR | click v2

Coin cell batteries are not very reliable when it comes to how much charge is left. It really is an estimation. You may find that if you disconnect everything, let the Click power off/sleep, reconnect and it will show a good charge remaining.
I had a battery low alert on one of my SRAM eTap shifter coin cell batteries, and was able to ride for 4 more months before it finally gave out.

Q: Why does this thing need a coin battery at all, when we’re not really moving, and wall power is right there?

It seems half full may have been an over-estimate. I had to replace the battery this morning. Let’s see how long the replacement lasts

Are you force quitting the Zwift app on your ATV (and Companion on your iPhone, if you’re using that to bridge connection) after each Zwift session? If not, it’s possible that your Clicks ate never going to sleep.

I think so-I exit Zwift on the atv and the app and then shut down atv from the settings menu

By ‘exiting’ do you mean swiping into the background, or actively force closing the app? These are two seemingly similar, but actually very different, things.

If you shut down the ATV, does it matter how you exit the app? The app connection to Zwift is terminated, which is one of the main points of force closing the app rather than backgrounding it.

Maybe not. But I think that when the ATV is restarted it will still show Zwift as being in the background, so I’m not really sure what happens. But if the OP is using ZC as a bridge, would it matter if the ATV is powered down, but ZC is just put into the background? :thinking:

I use the door icon to exit zwift with the remote control - so I’m hoping that clears out the app? There are no lights left on the click units

This is the recommended process: Force Closing Zwift