Zwift Click connected but not shifting on iPad

Dear Zwifters,

I installed my Zwift Cog + Click updgrade kit. All fine so far. Firmware update successfull and all components updated so far. The Click tutorial is fine too, but after that my problem starts: If I enter a course or an event, the click does not work and no gear indicator is shown in the app, too.

I use an iPad for the Zwift app and an Android phone for the Companion app.

Can anybody help? That would be great.

Beste wishes
Jens

I think it won’t work until you go into settings and enable virtual shifting.

1 Like

Thank you Mark! :see_no_evil:

Hi @Jens_Mielke, if the issue persists after enabling the virtual shifting from the setting please, write in at our zwift.com/contact-us for further investigation.