Zwift Click Bad Resistance Setting

Zwift Click does not set the base resistance setting correctly for my Elite Avanti trainer.

At 90 rpm:
Gear 1-18 are unusable: <150w
Gear 19: 180w
Gear 20: 220w
Gear 21: 260w
Gear 22: 320w
Gear 23: 360w
Gear 24: 440w

This is unusable for racing - I contacted Elite: this is purely a Click problem, and they can’t fix it because zwift Click does not expose their protocols. So it is purely a Zwift issue. Click simply sends wrong data to the Elite Avanti trainer and this results in the first 16 gears to be unusable and the following to have too wide gaps between them. It’s also impossible to srpint as pushing more than 1000w requires more than 180rpm.

I have the latest firmware of everything, I tested all the gear configuration in the game menu, I tried changing the wheel radius – to no avail.

Please fix the gearing setup for Elite Avanti / potentially other Elite trainers?

Thanks!

Have you tried 100% trainer difficulty?

Those power numbers for gears look similar to what I got yesterday on my mobile, which still had ~40% TD from my previous turbo (Saris H3, new one Jetblack Victory with Cog installed and using Play controllers for gear switching).

Zwift trainer difficulty should be unrelated to this problem – it only makes ingame gradient come into play. Sure, on a 10% gradient with 100% TD, these numbers will change. But with -10%, I won’t have any resistance at any gear, and on the flats it doesn’t change anything.

As far as I know this is really a zwift bug that must be addressed with a firmware update for the clicks, but if anyone has a workaround, I’m all ears.

I have no problems with virtual shifting on Tacx Neo 2, not sure you should blame Zwift…

Because the Zwift click correctly communicates with your tacx neo 2.

The Zwift click doesn’t correctly communicates with my elite Avanti. Elite can’t do anything about it because Zwift doesn’t expose their protocols.

It’s a Zwift click bug insofar as it is the cog that id badly set up and it is a swift issue insofar as it is only swift that can solve it.

Also I am reporting the bug so zwift can correct it. Only they can. I am not blaming them, bugs can happen.

[edit]: Zwift click*

The Cog is a piece of metal so it doesn’t communicate with anything. Everything happens between the Click and the trainer.

Have you already opened a support case with Zwift?

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I indeed meant the Zwift click, not the cog, thanks for correcting. Hope it didn’t confuse anyone.

I opened a support case. Have not heard from them and inquired here about it while I wait, to see if there is a quick fix.

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I’m not sure how this is a Zwift issue. There are a number of trainers that are listed in the compatibility list, and the Elite Avanti is one of them. Are you sure you’ve updated the firmware in both the trainer and the Click? Hav3 you checked the in-game Zwift menu to ensure that virtual shifting is turned on? (I had this issue when I first installed my Cog and Click.)

It is a zwift issue insofar as only zwift can fix the bug and that my trainer is supposed to be compatible.

Now there are certainly workarounds, or maybe a process to avoid the bug I am not aware of - else I suppose many would have the same bug.

I am not trying to be petty - trust me i’d be happy to find any solution.

I am able to switch gear as I said. The gears 1-17 are useless, but 18-24 show some increase in resistance. So everything is paired correctly but I suppose the click tells my Avanti to set a Resistance that is lower than its lower bound, for the first 15 or so gears. It’s very likely just a factor or bias that is off.

Now I noticed that at the very start of a session, pedaling is super hard - I would say around 500w at 40rpm at gear 5.

My guess is that click sends the power requirement to the Avanti, receives the info (at this gear, this rpm, 400w are needed) and tells itself that the setting is way too hard , and sets a factor / bias to dramatically reduce this.

But this correction is way overdone, maybe by a factor of 4 at least, and seems to stay throughout the session. After these first 2 sec, all but the latest gears have an increase in resistance.

Does anything in this thread help to splve your isssue?

I guess I’m just thinking that if it was a Zwift issue there would be a lot more comments about it.

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It’s a zwift / elite Avanti issue, elite are aware of this apparently as they said it’s a swift click Controller issue.

Now your intuition is right and I have the same: it cannot be a systematic issue else the many thousands who also have the same trainer would also face the same problem.

I guess there is something I did that created this unwanted behavior, and I now need to undo that as a workaround before zwift fixes it for good.

Thanks for the thread, I’ll try that.

If it is Zwift issue, why only on this one Elite trainer?

It’s a Zwift issue because it happens on Zwift on a Zwift product? What else can I say. I’m not here to fight semantics… if there is a workaround that does not involve Zwift, I am all for it.

I can’t race currently because of it, elite are aware of it but sending the ball to Zwift. Zwift are not answering. So I’m here.

This issue has appeared previously on these forums with Kicker Core, tacx Neo 2, elite justo. This evidence points to the common cause being the Click… but again, let’s not be offended here, this is just a guess.

There have been workarounds for these trainers for the people affected, I hope to find one and write this here for other affected. For instance for the kicker core, the workaround was to set the diameter of the wheel to something bigger, which is like shifting to a bigger bracket. It is not fixing the issue, it is a workaround.