# Zwift click 2 bricked after firmware update

**URL:** <https://forums.zwift.com/t/zwift-click-2-bricked-after-firmware-update/668558>\
**Category:** Bugs and Support\
**Created:** [May 14, 2026, 6:40pm UTC](https://forums.zwift.com/t/zwift-click-2-bricked-after-firmware-update/668558 "2026-05-14T18:40:13Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Sam\_Bonsor](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/sam_bonsor/32/518272_2.png) [@Sam\_Bonsor](https://forums.zwift.com/u/Sam_Bonsor)\
**Post date:** [May 14, 2026, 6:40pm UTC](https://forums.zwift.com/t/zwift-click-2-bricked-after-firmware-update/668558/1 "2026-05-14T18:40:13Z")

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As described above, I performed a firmware update on my zwift click and now afterwards they will not turn on. Pressing and holding any button for any length of time has done nothing. I have tried to take the batteries out but the screws are in so tightly I cannot remove them. Anyone else had their clicks break because of this?

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**Author:** ![Paul\_Southworth](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_southworth/32/538336_2.png) [@Paul\_Southworth](https://forums.zwift.com/u/Paul_Southworth)\
**Post date:** [May 14, 2026, 7:24pm UTC](https://forums.zwift.com/t/zwift-click-2-bricked-after-firmware-update/668558/2 "2026-05-14T19:24:12Z")

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You should contact support ASAP since they will likely offer replacement if not some other solution.

If you want to try removing the screws again, these are my tips:

1. Use a screwdriver with a large diameter handle that fills your hand. This will provide more torque and take advantage of your grip strength.
2. Use a screwdriver that fits the screw head perfectly and is not worn out.
3. Use a lot of downward pressure on the screwdriver. Get your body above the screwdriver. This will allow you to apply more torque without slipping.

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<div class="post-metadata">

**Author:** ![Sam\_Bonsor](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/sam_bonsor/32/518272_2.png) [@Sam\_Bonsor](https://forums.zwift.com/u/Sam_Bonsor)\
**Post date:** [May 14, 2026, 8:04pm UTC](https://forums.zwift.com/t/zwift-click-2-bricked-after-firmware-update/668558/3 "2026-05-14T20:04:58Z")

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Thanks for the tips, I managed to unscrew them using a pair of pliers clamped in to another screwdriver. That got them to turn on but now virtual shifting isn’t working 🫠

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<div class="post-metadata">

**Author:** ![Paul\_Southworth](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_southworth/32/538336_2.png) [@Paul\_Southworth](https://forums.zwift.com/u/Paul_Southworth)\
**Post date:** [May 14, 2026, 8:06pm UTC](https://forums.zwift.com/t/zwift-click-2-bricked-after-firmware-update/668558/4 "2026-05-14T20:06:55Z")

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Do you see any firmware update available?  
Generally Apple devices are more reliable for doing firmware updates on anything (iPhone/iPad).  
Anyway you should for sure be talking to support so you don’t delay possible replacement.