Zwift Camp: Inside Out [April 2025]

Events
41

We’ll I’ve just done stage 4 and the same thing has happened again as stage 2, it does not show completed :cry:

42

Hey @Alan_Errington,

Thanks for posting in the forums! Jose here from Zwift Support.

I see you’re missing Stage 4 of the Inside Out event. Happy to help!

Your Stage 4 Surge Protector looks completed in our system. Try logging out and back in to refresh your activity.

If that doesn’t work, feel free to reply to this thread or reach out to us directly here.

Thanks!

1 Like
43

I had the same thing happen - I did this yesterday and it shows as completed but Stage 4 did not give me credit.

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44

Random question – why does Zwift often/usually do these events using a Monday-thru-Sunday week? Versus the conventional (?) calendar of Sunday thru Saturday?

45

Monday is the first day of the week according to ISO8601.

Can open, worms everywhere …

46

My conventional calendar would always be Monday to Sunday :man_shrugging:

47

Yeah, I guess it varies. I’m just lamenting the unavailable option to knock out 2 separate events over the same weekend, since the break is on Monday.

48

Well I’ve just done stage 5 and guess what??? It’s not given me the stage complete this now makes it three stages that I’ll have to ride again.
Yes, I have logged out of both the companian app and laptop but it has not made a difference.

1 Like
49

Fwiw, i just did stage 5 on the route of the week (downtown eruption) and got both credited.

50

Same here. Did the ride, got the route badge and then continued after the event to do 35km but no completion in the dashboard on Zwift or companion

52

Hi @Alan_Errington

Thanks for sharing your inquiry the Stage 5 of Inside Out.This is Haziel from Zwift. I understand how important these achievements are.

I have answered your inquiry via email. You should receive it in your inbox in the coming hours.

Please check your inbox and reply to the email that was sent recently so we can continue assisting you.

Thank you.

54

Hi @Adrian_Roebuck

Thanks for sharing your inquiry the Stage 5 of Inside Out. This is Haziel from Zwift. I understand how important these achievements are, and I want to give a follow up to your inquiry.

You should receive it in your inbox in the coming hours.

Please check your inbox and reply to the email that was sent recently so we can continue assisting you.

Thank you.

1 Like
55

Thanks for the super quick response. I can see it in my dashboard now. Many thanks.

56

Thanks Hazel,

Great that you were able to sort so quickly. Much appreciated.

Thanks,
Adrian

57

Hi I’ve just noticed ride No 4 on the inside out is showing not completed however I rode this on 05/may25 at 1800 group A as showing on companion app. Who do I connect to get it added please. Q

59

Hi @Rod_Maughan

Welcome to the forums, this is Haziel from Zwift. I understand how important it is to have your activities correctly reflected, and I appreciate your patience.

An agent from Zwift Support has already responded to your inquiry via email, so you should be able to see the updated status now. If you haven’t received it yet, please check your inbox (and spam/junk folder just in case).

If you still have any concerns, feel free to contact us at Support@zwift.com.