the last two events I joined, my avatar went the wrong way. Help!
I pulled up your account information. It looks like you switch between iPad and an iMac. On the iMac version, it looks like you have an old launcher version. Why is this important? It’s possible that your game version is out of date and not synced up with your fellow riders.
It looks like you were trying to run the Volcano route. If that is missing from the game, it’s possible that you are being routed properly, since in your version the Volcano doesn’t fully exist.
So I would recommend a complete reinstall and ensure that you are getting regular updates on both platforms.