Worst thing ever

Worst thing ever happened to me - I was a mile away from markuri pretzel being done (48 miles) and I went to give a ride on to a person in front of me but there was a turning change option and my finger accidentally did the arrow and switched and I never got credit for the route or the XP! UGGGH!!

Somewhere there is a request for “route lock” to prevent this from happening.

Found it

So how to do unable route locks?! Thank you!

*enable (spelled mistake)

it has never been implemented, so just vote for the topic in the thread I linked and maybe @Paul_Southworth will merge these threads to keep giving it visibility.

You may be able to email support@zwift.com and ask that they credit the route to you.
No promises, but if you were that close, they may grant it.

I’m on it :slight_smile:

THANK YOU so much!

THANK YOU! :folded_hands:! Ride on! :+1:!

You should have the badge now.

James! Thank you so much! I just checked! Appreciate you! Thank everyone at Zwift for me as well if you can! :+1:!

Can’t thank you enough, James! Appreciate you!

Just do the route again i would as it would just be another challenge :wink:

James can you put me back into D Cat i was put into C Cat when my trainer was giving off weird power readings since had the trainer fixed but any race i enter I’m in the wrong categorie. thanks :slightly_smiling_face:

Rob if you email zwiftpower@zwift.com the team can help you.

It’s not as simple as just putting you into Cat D as there’s a couple of things they need to check/try.

Thanks James for the help all sorted in a few hours
I’m the first to criticise Zwift but always praise them for excellent customer service :+1: