Hello, lately I have encountered a new problem that I can not seem to get corrected. I am using the mobile app on an Android platform. When I log in and choose a route and workout, the Zwift world does not load completely. My avatar is not visible and does not move when I begin to run.
I’ve uninstalled and reinstalled the program. I’ve checked that I have the most up to date version as well. I’ve cleared the cashe. Please help. I’ve never had issues in the past and love the app!