Hi, I am new and just completed my first workout. I now wanted to end and upload it but the circle on the button just keeps spinning. I tried it multiple times already and I also waited twenty minutes. My Internet connection cannot be the problem because I still see other riders riding past me.
I don’t know which informations are needed. I read a post of someone who had the same problem and his workout showed on the servers but not in his workouts.
I am on Apple TV.
Hi @faeikey, welcome to the Forums! I’m Francisco from Zwift Support.
Since you’re still able to see other riders in real time.
Here are a few steps you can try:
Delete and reinstall Zwift on your Apple TV.
Restart your router and Apple TV to clear any temporary connection hiccups/bug.
Make sure you’re running the latest tvOS version available.
After that, try again and let us know how it goes. If you need further assistance contact us at: support@zwift.com
Ride On.
