When playing I can see my data and hear bikes but not see anything

Pete_Cowen · July 1, 2015, 7:58am

When playing I can see my data and hear bikes but not see anything Other than a screen that flashes from Orange to beige.

I adjusted the screen resolution and reloaded the game a couple times but it made no difference.

im using a basic laptop

David_Sack_50 · July 1, 2015, 10:38am

I also had this happen on my last ride on Monday. I exited the application and restarted and it seemed to fix it.

Pete_Cowen · July 1, 2015, 10:09pm

I have uninstalled and reinstalled the program but its still the same.

Any ideas?

Crystal_Haggard_ZHQ · July 2, 2015, 4:34pm

Hi Pete,

Please open a support ticket and send us your DxDiag report. We will help you figure out why Zwift isn’t working on your computer.

Below are instructions on how to send a DxDiag report:

Thanks!

Peter_Rissler · July 5, 2015, 2:08am

I’m having the same issue. Installed on a laptop.

Peter_Rissler · July 5, 2015, 4:22am

I updated the graphics driver and it appears to work fine now.