Hi, my chosen frame (Specialized Tarmac SL8), has no crank or pedals. In game, it appears that I pedal on air. Even in my garage, the picture of the frame & me on the bike, there is no crank or pedals visible….just a chain.
When assets are missing on Apple TV (sometimes happens on other Apple mobile devices as well) you should try power-cycling the Apple TV and if that doesn’t help, remove the Zwift app and install it again. If that doesn’t go anywhere, contact support.