# Using Zwiftalizer

**URL:** <https://forums.zwift.com/t/using-zwiftalizer/469443>\
**Category:** General Discussion\
**Created:** [June 2, 2020, 11:42am UTC](https://forums.zwift.com/t/using-zwiftalizer/469443 "2020-06-02T11:42:18Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Joe\_Petrilli\_R1K\_C](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/joe_petrilli_r1k_c/32/60967_2.png) [@Joe\_Petrilli\_R1K\_C](https://forums.zwift.com/u/Joe_Petrilli_R1K_C)\
**Post date:** [June 2, 2020, 11:42am UTC](https://forums.zwift.com/t/using-zwiftalizer/469443/1 "2020-06-02T11:42:18Z")

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I’m using Apple TV and Saris H3 with Bluetooth connection. I typically don’t use the companion app at all unless using a power up. Can I use Zwitalizer to see my connection from my rides if i use ATV? If so how do i do it? Thanks.

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**Author:** ![Gerrie\_Delport\_ODZ](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerrie_delport_odz/32/437556_2.png) [@Gerrie\_Delport\_ODZ](https://forums.zwift.com/u/Gerrie_Delport_ODZ)\
**Post date:** [June 2, 2020, 1:07pm UTC](https://forums.zwift.com/t/using-zwiftalizer/469443/2 "2020-06-02T13:07:41Z")

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Hi @Joe\_Petrilli

I don’t think you can find your log file on ATV

> **[Locating Log Files](https://support.zwift.com/en_us/locating-log-files-BykKO63fr)**
>
> Locating Log Files To jump directly to the platform you’re using to run Zwift, select one of the links below: Mac iTunes ...

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**Author:** ![shooj](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/shooj/32/91371_2.png) [@shooj](https://forums.zwift.com/u/shooj)\
**Post date:** [June 2, 2020, 10:34pm UTC](https://forums.zwift.com/t/using-zwiftalizer/469443/3 "2020-06-02T22:34:09Z")

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@Joe\_Petrilli

Ditto what Gerrie says. Apple severely locks down the ATV operating system so you can’t get to where your log files live. Apple TV users will not be able to use zwiftalizer.

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**Author:** ![Joe\_Petrilli\_R1K\_C](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/joe_petrilli_r1k_c/32/60967_2.png) [@Joe\_Petrilli\_R1K\_C](https://forums.zwift.com/u/Joe_Petrilli_R1K_C)\
**Post date:** [June 3, 2020, 3:03am UTC](https://forums.zwift.com/t/using-zwiftalizer/469443/4 "2020-06-03T03:03:09Z")

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Thank you @shooj and @Gerrie\_Delport for clearing it up. It’s confusing because on my MacBook I thought I found log files from the days I ride on Apple TV but I don’t know what I am really looking for.

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**Author:** ![Seth\_Steen](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/seth_steen/32/47767_2.png) [@Seth\_Steen](https://forums.zwift.com/u/Seth_Steen)\
**Post date:** [June 3, 2020, 7:40am UTC](https://forums.zwift.com/t/using-zwiftalizer/469443/5 "2020-06-03T07:40:49Z")

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Logs are created and saved locally, so your macbook will only have your macbook rides logged. The logs can be found in documents/zwift/logs and in that folder will be 2 types of logs, logs.txt and launcher\_logs.txt. The Log.txt is what you can use on Zwiftalyser.

The 10 most recent logs are saved, with the most recent being log.txt, the second most recent being log(old1).txt, and so on till log(old9).txt, and should have date stamps for the dates they are made.

As mentioned before, there is sadly no way to get logs from an Apple TV.

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**Author:** ![Joe\_Petrilli\_R1K\_C](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/joe_petrilli_r1k_c/32/60967_2.png) [@Joe\_Petrilli\_R1K\_C](https://forums.zwift.com/u/Joe_Petrilli_R1K_C)\
**Post date:** [June 3, 2020, 3:20pm UTC](https://forums.zwift.com/t/using-zwiftalizer/469443/6 "2020-06-03T15:20:51Z")

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Thank you for clearing this up even more. I really appreciate all the help from the forum users. It has added value to the zwift experience for me. Especially since things have been a little off on my set up since April.

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**Author:** ![Bobert](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/bobert/32/415346_2.png) [@Bobert](https://forums.zwift.com/u/Bobert)\
**Post date:** [November 6, 2022, 6:48pm UTC](https://forums.zwift.com/t/using-zwiftalizer/469443/7 "2022-11-06T18:48:55Z")

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So I can’t get my log files from ATV? I am having dropouts on ATV and I’d like to see what is happening

Any chance they can be synced to a PC as well?

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**Author:** ![Dave\_ZPCMR](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/dave_zpcmr/32/462346_2.png) [@Dave\_ZPCMR](https://forums.zwift.com/u/Dave_ZPCMR)\
**Post date:** [November 6, 2022, 6:52pm UTC](https://forums.zwift.com/t/using-zwiftalizer/469443/8 "2022-11-06T18:52:32Z")

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> [@Bobert](#):
>
> I can’t get my log files from ATV?

Correct.

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**Author:** ![Gerrie\_Delport\_ODZ](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerrie_delport_odz/32/437556_2.png) [@Gerrie\_Delport\_ODZ](https://forums.zwift.com/u/Gerrie_Delport_ODZ)\
**Post date:** [November 6, 2022, 6:53pm UTC](https://forums.zwift.com/t/using-zwiftalizer/469443/9 "2022-11-06T18:53:35Z")

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No you can’t get it from ATV.

See: [Locating Log Files](https://support.zwift.com/locating-log-files-BykKO63fr)

Edit: Dave beat me to it. 😉

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**Author:** ![Steve\_Hammatt](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/steve_hammatt/32/210763_2.png) [@Steve\_Hammatt](https://forums.zwift.com/u/Steve_Hammatt)\
**Post date:** [November 6, 2022, 9:36pm UTC](https://forums.zwift.com/t/using-zwiftalizer/469443/10 "2022-11-06T21:36:51Z")

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You can’t get client-side logs from ATV to submit to zwiftalizer.

But if you have a problem, then if you get in touch with Zwift relatively quickly (e.g. not a few weeks later) then they have access to server-side logs which just might shed some light on the issue.

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**Author:** ![zwiftalizer](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/zwiftalizer/32/439922_2.png) [@zwiftalizer](https://forums.zwift.com/u/zwiftalizer)\
**Post date:** [November 22, 2023, 12:23am UTC](https://forums.zwift.com/t/using-zwiftalizer/469443/11 "2023-11-22T00:23:06Z")

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I made a comprehensive Zwiftalizer tutorial video. Better late than never, eh?  
I still don’t know of any way to access AppleTV logs, but for users on every other platform, you might find this step by step explanation useful. Bonus features for fellow data nerds - I do reports on what Zwiftalizers users overall are using - ANT+ vs Bluetooth dropout rates, what trainers have the fewest dropouts, what are the most popular graphics settings, etc. Action packed stuff 😉

[![](https://global.discourse-cdn.com/gozwift/original/4X/e/1/7/e177e76c5320214ce989d54df9dcc713587425cb.jpeg "Zwiftalizer Tutorial - a step-by-step guide on how to read the charts") ](https://www.youtube.com/watch?v=BJqPgU55fpQ)
